Frequently Asked Questions (FAQ)

Who can call the ACCESS Mental Health for Moms program? 

Our program is available to any obstetric, pediatric and adult primary care, and psychiatric provider with questions about how to address the mental health and substance use concerns of pregnant or postpartum patients.  While we offer care coordination support to your patients, you need to call the program first to request the support.


What is the ACCESS Mental Health for Moms phone number? 

833-978-MOMS (6667)


When is the ACCESS Mental Health for Moms program available? 

Monday through Friday from 9 a.m. to 5 p.m. 


Does my practice need to enroll to use ACCESS Mental Health for Moms? 

Yes, obstetric practices and other providers practicing obstetrics (e.g., family practitioners) need to enroll in ACCESS Mental Health for Moms.  


Is there any cost to enroll in and/or participate in ACCESS Mental Health for Moms? 

No, there is no cost. ACCESS Mental Health for Moms is a free consultative service for all Connecticut providers working with pregnant and postpartum women, regardless of insurance. Funding for the ACCESS Mental Health for Moms program is provided by the Department of Mental Health and Addiction Services (DMHAS). 


How can my practice enroll in ACCESS Mental Health for Moms? 

Complete the enrollment form here or call the ACCESS Mental Health for Moms program at 833-978-MOMS (6667). 


I am a provider in a substance use disorder (SUD) treatment program. Can I call ACCESS Mental Health for Moms? 

Our program is committed to working with prescribing providers in all settings to aid in the treatment of mental health and substance use concerns in pregnant and postpartum women. 


What kinds of questions may I ask the ACCESS Mental Health for Moms psychiatrist? 

Providers can call to ask any type of question that will help them address the mental health and substance use needs of pregnant or postpartum women. This can include general or patient-specific questions regarding the diagnosis and treatment of an illness, use of a particular medication, use of a screening tool, or questions regarding community resources (e.g., individual psychotherapy, support groups). 


Can ACCESS Mental Health for Moms psychiatrists provide mental health treatment and/or prescribe medications for my patients? 

No, the ACCESS Mental Health for Moms psychiatrists will not provide direct treatment.  


Can pregnant and postpartum women with mental health or substance use concerns call the ACCESS Mental Health for Moms line directly? 

No, the ACCESS Mental Health for Moms program is designed to assist health care providers in assessing and providing psychiatric care and support to pregnant and postpartum mothers. 


Can someone from ACCESS Mental Health for Moms visit my hospital/practice/program to discuss the program and/or provide training on perinatal depression, co-occurring disorders and current best practices? 

Yes, we are very interested and committed to training providers. Please call 833-978-MOMS (6667) and speak to the ACCESS Mental Health for Moms psychiatrist about scheduling a training. 


Who can I contact if I have further questions about the program? 

Beacon Health Options provides administrative oversight to the ACCESS Mental Health for Moms program. You may contact our central administration team by email: accessmhct@beaconhealthoptions.com  

Monday through Friday, 9:00 am – 5:00 pm
833-978-MOMS (6667)
Funded by the CT Department of
Mental Health and Addiction Services
Beacon Health Options